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Semlitsch, T; Abuzahra, M; Stigler, F; Jeitler, K; Posch, N; Siebenhofer, A.
[Quality Indicators of Primary Health Care Facilities in Austria].
Gesundheitswesen. 2019; 81(7):527-538 Doi: 10.1055/s-0043-112745
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Leading authors Med Uni Graz: Semlitsch Thomas
Co-authors Med Uni Graz: Jeitler Klaus; Paier-Abuzahra Muna; Posch Nicole; Siebenhofer-Kroitzsch Andrea; Stigler Florian
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Abstract:: The strengthening of primary health care is one major goal of the current national health reform in Austria. In this context, a new interdisciplinary concept was developed in 2014 that defines structures and requirements for future primary health care facilities. The aim of this project was the development of quality indicators for the evaluation of the scheduled primary health care facilities in Austria, which are in accordance with the new Austrian concept. We used the RAND/NPCRDC method for the development and selection of the quality indicators. We conducted systematic literature searches for existing measures in international databases for quality indicators as well as in bibliographic databases. All retrieved measures were evaluated and rated by an expert panel in a 2-step process regarding relevance and feasibility. Overall, the literature searches yielded 281 potentially relevant quality indicators, which were summarized to 65 different quality measures for primary health care. Out of these, the panel rated and accepted 30 measures as relevant and feasible for use in Austria. Five of these indicators were structure measures, 14 were process measures and the remaining 11 were outcome measures. Based on the Austrian primary health care concept, the ﬁnal set of quality indicators was grouped in the 5 following domains: Access to primary health care (5), quality of care (15), continuity of care (5), coordination of care (4), and safety (1). This set of quality measures largely covers the four defined functions of primary health care. It enables standardized evaluation of primary health care facilities in Austria regarding the implementation of the Austrian primary health care concept as well as improvement in healthcare of the population. © Georg Thieme Verlag KG Stuttgart · New York.
Find related publications in this database (using NLM MeSH Indexing): -; -; Health Care Reform -; Humans -; Primary Health Care -; Quality Indicators, Health Care -
Find related publications in this database (Keywords): quality indicators; healthcare quality; Austria; primary health care